Cape Town · Homes & businesses

Air conditioning repairs and servicing in Cape Town

All brands and all types of unit. Breakdowns attended by the next working day, and regular servicing that keeps your system running, and your warranty valid.

Next working dayBreakdown response
All brands, all unitsSplits to central plants
Leaks found and fixedWe never just top up gas
Trusted by institutionsSA Navy, Iziko Museums, UCT
Repairs

Common faults we fix

We repair every brand and every type of air conditioner, from a single bedroom split to a building's central plant. We find the cause first, then give you a written quote before any repair work starts.

Not cooling or heating

Weak airflow, warm air, or a unit that runs but never reaches temperature.

Water leaking indoors

Usually a blocked or badly run drain, and quick to put right.

Error codes and flashing lights

We read the code, find what's behind it and fix the cause, not just reset the unit.

Noise and vibration

Rattles, buzzing or knocking from the indoor or outdoor unit.

Gas leaks

We find the leak, repair it and pressure test before recharging the system.

Circuit boards and electronics

Including boards damaged when power returns after load shedding.

We don't just top up gas

An air conditioner that's short of refrigerant has a leak. The law requires the leak to be found and repaired before the system is recharged, so that's what we do every time. A top-up on its own only lets the gas escape again, and you pay twice.

How a repair works

From your call to a working system

Tell us what's wrong

Call or WhatsApp 068 347 3239, or use the contact form. Tell us the brand, any error code, and what the unit is doing.

Diagnosis visit

We attend a breakdown by the next working day and find the cause of the fault.

Written quote

You get a quote for the repair before any work starts, so there are no surprises.

Repair and test

We repair the fault, then test the system properly before we leave.

After hours and weekends: real emergencies only

We attend after hours and at weekends only when a fault is dangerous, for example when it could cause a fire. If you smell burning or see smoke, switch the unit off at its isolator or circuit breaker, keep away from it, and call us.

Servicing

What a service includes

A proper service is more than a filter clean. Every service covers the whole system, and you get a written report on its condition.

Filters

Cleaned so the unit breathes freely and the air in the room stays clean.

Coils

Indoor and outdoor coils cleaned, so the unit cools properly and uses less power.

Drains

Cleared and tested, the main way to prevent water leaking indoors.

Electrical checks

Connections, supply and controls checked for safety and reliability.

Gas pressures

Operating pressures checked, so a slow leak is caught early.

Full service report

A written record of what we found and did, and anything that needs attention.

Twice a year, at minimumFor homes, offices and most businesses.
Every three months in dusty areasIndustrial sites, where dust and particles clog fins and filters quickly.
Maintenance contracts

For homes and businesses

A maintenance contract takes the remembering out of it. We keep your system on schedule and you get priority when something goes wrong.

  • Scheduled service visits, twice a year or more often where needed
  • Priority callouts if your system breaks down
  • Reminders before each service is due

Servicing keeps your warranty valid

Manufacturers' warranties stay valid only if the unit is serviced regularly. When we install a system, we set up its warranty together with a service agreement, so the two stay in step.

On our own installations, the breakdowns we have had came from missed services, not from faulty units. Planning a new system? See air conditioning installation in Cape Town.

Areas we serve

Across Cape Town

  • Southern Suburbs
  • Northern Suburbs
  • Atlantic Seaboard
  • City Bowl

Not sure if you're in our area? Send us your suburb on WhatsApp and we'll let you know.

Units we work on

Every type of system

  • Wall-mounted splits
  • Under-ceiling units
  • Ducted units
  • Console units
  • Window-wall units
  • VRF and VRV systems
  • Central plants and chillers

All brands, including Midea, Daikin and Samsung.

Questions

Common questions about aircon repairs and servicing

How quickly can you come out for a breakdown?

We attend breakdowns by the next working day. After hours and at weekends we attend only real emergencies, such as a fault that could cause a fire.

Do you repair all brands?

Yes. We repair and service all brands and all types of unit, from wall-mounted splits to VRF systems and central plants.

Can you just top up the gas in my aircon?

No. A unit that's low on refrigerant has a leak, and the law requires the leak to be found and repaired before the system is recharged. We repair the leak, pressure test, then recharge.

How often should my air conditioner be serviced?

At least twice a year. In dusty industrial areas, every three months, because dust and particles clog the fins and filters much faster.

Does servicing affect my warranty?

Yes. Manufacturers' warranties stay valid only if the unit is serviced regularly. When we install a system, we set up the warranty together with a service agreement.

Aircon not working, or due for a service?

Tell us the brand, what it's doing and any error code. We'll arrange a visit by the next working day for a breakdown, or book in your service.

Or call 068 347 3239 · info@paradigmcooling.co.za